Welcoming the Gift of Feedback

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FountainBlue’s June 14 When She Speaks was event on the topic of ‘Welcoming the Gift of Feedback’. See panelist bios at https://www.tikkl.com/fountainblue/c/june14feedback. 

Our panelists this month represented a wide range of companies, roles and perspectives, but they shared a passion for leadership and management, and humbly shared their best practices for providing feedback.

Provide impactful feedback:

  • Make feedback specific, sincere, data-based (not personal), and continually, so that others know how to better perform.
  • Aim for ‘SMART’ feedback which is specific, measurable, achievable (or actionable), realistic and time-lined.

Focus on growth and positivity: 

  • Be as open to receiving feedback as you are to providing feedback. Welcome opportunities to grow yourself, while providing learning opportunities for others to also grow.
  • Be positive and constructive rather than negative and judgmental.
  • Empower and enable others to help themselves, to come to their own conclusions and solutions.
  • Adopt a positivity mindset – Find ways to be more positive and constructive with your feedback, while still correcting for inevitable errors.

Be strategic:

  • Recognize the motivations of the other party that’s providing the feedback. Understanding their motivations will help you validate the relevance and legitimacy of the feedback offered.
  • Consider both the strategic and the tactical implications of the feedback offered.
  • Focus on the longer-term performance and development of the person, rather than individual mistakes and errors made.
  • Look for trends on the feedback delivered.
  • Identify and focus on the root cause of problems.

Be Leader-ly:

  • As a leader, own the problem, recognize and coach the team.
  • Listen well before speaking and acting. With that said, err on the side of action.
  • Work collaboratively to solve problems.

Nobody’s perfect. Everyone can benefit from feedback, as long as it’s delivered with positive and constructive intent, and received in the same manner.


Please join me in thanking our gracious hosts at ASML and our panelists for FountainBlue’s June 14 When She Speaks event on the topic of ‘Welcoming the Gift of Feedback’:

  • Facilitator Linda Holroyd, CEO, FountainBlue
  • Panelist Nancy Gilbert, Director of Engineering, Lam Research
  • Panelist Nithya Ruff, Head, Open Source Program Office, Comcast; Board Member, The Linux Foundation 
  • Panelist Jinping Song, SQA Director, ASML
  • Panelist Monika Thakur, Vice President, Cloud Operations, Oracle

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