Building Employee Experience as the X Factor

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FountainBlue’s April 15 When She Speaks program, on the topic of ‘Leveraging Employee Experience as the X Factor’. Please join me in thanking our hosts at Gigamon and our esteemed panelists. 

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Clearly, our panelists are great leaders and managers who are consistently passionate about delivering exceptional employee experiences not only because it’s good for business, but because it’s the right thing to do.

Although they represented a wide breadth of backgrounds, perspectives and experiences, our panelists had much in common:

  • They humbly led by example, building trust and follower-ship through authentic, courageous, on-point connection and communication.
  • They worked with leaders at all levels to ensure that clear objectives are declared, that milestones and results are delivered, and that clear and transparent communication is maintained.
  • They each consistently think, speak and act through a lens of inclusivity and empowerment, ensuring that others have the confidence and resources to further support the vision and goals. 
  • They are each curious about the perspective of others, and open enough to learn from others.

Below is a composite of best practices for building employee engagement:

  • Lead the way, while being receptive to the input of others at all levels. 
  • Embrace diversity as a catalyst for innovation.
  • Keep building positive momentum and energy with a learning and growth mindset.
  • Consistently communicate with authenticity, openness and vulnerability. 
  • Welcome the whole person to work, and make it easy for people to fully participate at work. 
  • Just say no to inappropriate and unproductive behavior! It leads to a bad experience for everyone.

The pandemic has made us think differently about how we can keep our employees engaged and inspired. The in-person incentives like free food, ping pong tables and networking events may not be enough/right even if/when we return fully to work.

So re-thinking about how we keep our employees engaged and committed and delivering exceptional employee experience will continue to be that X Factor. It’s clear that our panelists will continue to lead the way in this regard.


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